Terms & Conditions
+ All bookings are made via the online booking system above.
+ ALL appointments require a (non-refundable) booking fee to secure your slot. You will not be able to book an appointment without the booking fee.
+ A £50 booking fee is required for all permanent makeup and dermal filler appointments. This amount will be taken off the cost of the treatment.
+ All booking fees are strictly non-refundable. No exceptions.
+ All treatments/appointments/consultations require a booking fee (as set out above).
+ If you want to rearrange an appointment once you have paid your booking fee, you have 1 month to redeem that appointment. If you do not rearrange your appointment for within that 1 month, you will lose your booking fee and will have to pay this again for another appointment. You can rearrange only once.
+ A missed appointment will result in a loss of the booking fee and you will NOT be able to rebook or reschedule unless another booking fee is paid for a new appointment. There are no exceptions to this.
CANCELLATIONS & RESCHEDULES:
+ If you cancel your appointment with 48hrs or less to go, you will lose your booking fee. No exceptions.
+ If you cancel your appointment anytime before 48hrs without rearranging a new one (to be taken within 1 month of the original appointment date), you will lose your booking fee.
+ If you want to reschedule your appointment anytime before 48hrs, then the booking fee will still go towards your treatment. The new appointment must be taken within 1 month of the original appointment date otherwise you will lose your booking fee and a new one will have to be paid.
+ Where a treatment course is purchased and paid for in full, all appointments must be taken within their allotted time-frame or recommended treatment plan time scale. Any appointments that are missed, not booked in or cancelled, will not be carried over and will strictly not be refunded.
The course starts the moment you begin your first treatment.
+ No refunds or partial refunds will be given under any circumstances.
+ All permanent makeup procedures require the client to be over 18 years old. No exceptions.
+ Strictly no children are allowed on the premises due to the nature of the treatments. If you arrive with anyone under the age of 16 we will not proceed with treatment and you lose your booking fee.
PRE AND POST TREATMENT CARE:
+ All pre-forms will be posted or emailed to the client ahead of the service booked. It is the clients responsibility to follow said pre care information for the best possible outcomes.
+ An aftercare gift bag with all information and appropriate products will be given at the end of each treatment where available/necessary.
All permanent makeup and lip/dermal filler treatments will be provided with a gift bag.